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The "Free" version has been downgraded to force people to pay for upgrades. A slight discount was offered. However, the discount disappeared on the final day before it should have. I wanted to bring this to their attention, and expected them to at least honor the pricing they had sent me twice this week.
The contact page has no contact information except for press, "security", and investors.
The FAQ "how do I contact customer support" states that there is a "team" who is "here to help", but that appears to be false. It says there should be a "contact support" link of some sort either on this page or the support page. There is no such link.
The "my cases" page says that one can "reach a support agent", which is false, and that I will "have the option to create a case" which is false, or to "contact support", which is also false.
Oh, and although it is no surprise, the "AI" bot couldn't even parse the question, let alone provide an answer.
Tip for consumers:
Company using extortion tactics and should not be rewarded.
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