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This platform is one that has gone from being a valuable resource for freelancers and clients to a platform overrun with numerous spam job posts, extremely unfair pricing to freelancers, complete lack of customer support, questionable business practices (holding back invitations to force freelancers to "pay to play," and an overall free for all atmosphere severely lacking in quality control to the detriment of both freelancers and clients.
Unless freelancers and clients wish to be continually frustrated by unfair practices, it's strongly suggested using other resources to find freelance work or, for clients, finding talent..
Rhe support team has refused to answer a simple tax document question. This is strange to me. I think this site has gone downhill the past 5 years, not only in terms of poor customer service, but business practices that are sketchy for both clients and freelancers. Another issue is the large amount of spam postings on the site. Upwork does not monitor these at all. Be careful on this site.
Poor customer service on issue I have been having for months with regard to spam invitations and those that have nothing to do with my profile, Upwork is very resistant to explaining how freelancers are highlighted to clients who post jobs. Basically, Upwork demands freelancers spend a good amount of money buying "connects" (those cost of which continues to grow exponentially) before they will put forth the freelancer's profile on projects. Overall, I have lost trust in this company and increasing my use of more reputable resources.
If I could give 0 starts I would. Non responsive support team and overall and make support so frustrating that I deleted account.
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