Bonnie D.

My husband and I have both purchased ink refills from 123inkjet and both of us have had issues with the refills. The first cartridge my husband received didn't work, and the company quickly replaced it. But the replacement didn't last nearly as long as a new manufacturer's cartridge would have. None of the cartridges I received would work in my HP printer. The company would not let me return them and when I opened the black cartridge it spilled ink all over my desk and pants and ruined them. I have talked to the service department several times in trying to get the cartridges to work, and they just told me to remove the requirement on my printer that requires a manufacturer's cartridge which is a factory setting on my printer and cannot be removed. Be careful in purchasing anything from this company!