Bob N.

New wireless router will not allow connection to internet with or without wire (in windows 10 upgrade). I requested help from phone tech support, and they offered to correct the problem for $69, or continued support for a year for $99. Pure BS! I bought a Linksys and had the same issue initially, but their tech support was great and solved the issue.

Old wireless router quit, replacement Trendnet router (and their tech support) was a disaster. Linksys solved problem with windows 10 connectivity in about 5 minutes, and were kind and friendly about it!.

I have bought numerous items through Groupon. Some were good, others bad. But Groupon support helped me through all problems I have had. And the prices can be incredible!

Multiple purchases (all of brand name items) have all gone without a hitch. With the first timer and other discount programs, the prices have been fantastic!

After disappointing first batch of wine, I cancelled my membership. Two weeks later, my credit card was charged for another shipment. I tried to stop the shipment, but they don't respond on weekends (charge was applied Friday night). By Monday morning, they couldn't stop shipment, and they want a $40 restocking fee if I refuse or return the wine!

Thanks to Bryn J. With his intervention, the entire cost of the shipment was refunded (no restock fee!) after the wine shipment was refused. Therefore, my rating of the company rises to 3 -- too much frustration to give it 4, and the wine itself was unworthy.