I booked a tee time online and then found out that we had a tee time at the golf course. I cancelled the next day and the website said everything was taken care of. We showed up at the golf course with a total of 27 players and 4 weeks later i got my bill for $9.96. I spoke with the supervisor Bob and he said there was nothing he could do. It is not the 10 bucks it is the principal of the matter. Anyone that gives them your credit card is absolutely taking the biggest gamble of their lives. It is not a credit worthy company. They are trying to get rich $10 at a time. I will never use their service again and make sure our mens club is aware of what they are doing. Thanks