The U-Pack people are OK, but I had a terrible experience with their subcontracted loaders/unloaders at Moving Staffers. U-Pack pretty much ropes you into using Moving Staffers which has got to be one of the shoddiest, incompetent companies on the planet. Moving Staffers broke and damaged almost everything they loaded, apparently because they have no idea how to load a moving pod and because the word 'fragile' is not part of their vocabulary. I will never use U-Pack or Moving Staffers again. Once U-Pack sets you up with Moving Staffers they practically deny that MS exists, then you have to work your way up the food chain of bottom feeders who just take turns telling you there is nothing they can do about all of the damage they caused as it must all have happened during transit. I'd love to know who the Moving Staffers and U-Pack people use when THEY have to move somewhere, as I'm positive they use a company that takes their jobs seriously. I would never use either company again and strongly advise everyone else to avoid them like the plague.