Bob H.

I purchased 3 pairs of shoes within a 12 month period at a average price of $170. One of the purchases was a pair of $179 Millburn captoe oxford dress shoes which I wore approximately 10 times over a 5 month period - both shoes are peeling all along the edges of the tongue flaps and where you insert your foot. I wrote an email and spoke to a customer service rep requesting I return the shoe for inspection and verification that the sole will prove the shoes were only wore a handful of times and that poor quality was the reason for the return.

The company just continued to state their 21 day return policy and really did care about the quality concerns nor that I was a loyal customer.

Stay away at all costs, especially with their Gilt branded Millburn shores.