First time using Fandango since I received a gift card for Christmas. Decided to order using my phone. Forgot to click the date, and bought tickets that were for a movie in 30 minutes. I couldn't even get there in time if I wanted to! Got my confirmation and realized. Got right back on and they wouldn't let me change it since it was within the 2 hour window. I said it was an honest mistake, and they said, "That's unfortunate." Never will ever use them again, plus they charge service fees, which are extremely unnecessary.