I have only been a customer for a short time and already have had such a horrible experience. I went on to their website to make my 2nd payment and an error accrued and it stated try again. So I proceeded to try again and they processed it twice so the payment can out of my bank account twice. I called to report what had happen and they stated it would take 15-30 to see my refund. What good is waiting that long when I have other bills to pay. The manager stated he couldn't do anything to speed up the process. Boy they can the payment instantly but 15-30 to get it back. RIDICULOUS. Oh by the way the 1st person I spoke to stated that their website does that all the time. If that is know, FIX IT!
Bobby, we are sorry that your experience with Global Lending Services has been negative so far. We have seen your email and will be investigating this further.