I bought a Pro 820 from GF. It arrived promptly and had no finish problem. The action was playable but I expected to have to set intonation and action height. The tuners and hardware, while maybe not the best, work fine and keep the guitar in tune. The main problem were the fret ends. All needed a lot of work to smooth out the sharp ends. This is something I have the tools for but took a while. Also when first plugged in it had a bad hum. I had to add a ground wire from the volume pot to the bridge. I notified them of the problems and they gave me a $20 credit. The neck pickup was not to my liking so I ordered a new neck pick up. With the plug in system it was an easy swap. The selector switch was a box type and I wanted a blade type. So I used my credit and ordered a switch from GF. After installing the switch it was very staticky when switched. I then bought an Oak 3 way switch and problem fixed. All in all a good guitar for the price. It now plays like a dream and sounds awesome.