I booked a room that looked nothing like the pictures. The walls were mouldy, the door was broken, the floor was cracked and the kitchen was not as described.I reported the problem to the site within 24 hours of arrival, with pictures to prove it, and the owner admitted the faults but they were not fixed. I didn't stay in a place that was harmful to my health, but I still didn't get my money back. The costumer servise is not helpfull at all they never want to give you compensation.