This company uses the Internet to defraud people by advertising non existing wigs with pictures of celebrities. Under normal circumstances, you should be able to cancel your order before shipment is made. They have nothing in stock. They start producing with horse hair when you place your order and what you receive is nothing like the advert. Always research outside the fake reviews on a seller's website to avoid con merchants like these
Hello Blessing W,
I'm sorry that you had a bad shopping experience on our website. You can cancel your order at any time as you like before the shippment, but you need to contact our customer service to cancel your order after the payment. According to our return policy, orders cancelled within 12 hours of payment confirmation will be eligible for a full refund, our customer service has cancelled your order and return the full payment, you will gain the money within 3-5 days, so please check the money in these two days.
The following link is our policy about our order cancellation: http://shop.wigsbuy.com/help/What-Happens-If-I-Cancel-Order-After-I-Order-1481.html#detail1
Thanks for your review, we are trying our best to make everything perfect.
Thanks & Best regards!
Wigsbuy team