Blank B.

I have been shopping at anthropology and urban outfitters since I was a teenager. I love it! This all started when I kept receiving wrong items and I was pissed off being told that I had to go to the post office and send them back because its not my problem! And its as if they dont make enough money? Like isnt it considered a gift on behalf of their mistakes? So that took time out of my day. Then they put my account on hold which I have read nowhere in their policy all because they couldn't locate the returned wrong items they sent to me. I called multiple times and I was treated like I am a criminal. They were blatantly rude to me when I was nothing but nice even offering to pay for the wrong items that they sent to me. Im wondering if I should just never shop at these stores again.