This morning I visited the Office Depot located on 6211 N Kings Hwy, Alexandria, VA and as soon as I walked into the store, I was warmly greeted by Mr. Derek T. He was very pleasant and made me feel welcome at the store. There was another employee - Amy - who helped me with an online order for boxes which my husband never picked up. Amy took her time to find the online order in her system to make sure they were indeed cancel so that I can eventually get reimbursed. Both Derek and Amy were very helpful. Thank you for your service.