Blair H.

Let me preempt this review by saying; I am one of the most patient people a company will ever deal with, ever. I once waited 4 hours at a dentist office having had a scheduled appointment, without complaint, because I thought maybe there was an emergency and that's why I had to wait. Nope, it was an office birthday party... and I still didn't get upset. And I have survived the lines at the DMV in a metropolis before operated by a private organization.

I wish I could give an actual review of the product. All I can say is I ordered from JC on the 19th of November, in 9 days it will be 1 month since my order was placed. I have yet to receive my order. Now, I know it usually takes a while overseas but, I'm not new to ordering from overseas. I have family in Taiwan and favorite stores there that I order from frequently. It usually takes 10-20 days at most to receive orders. I have also ordered from China in the past and while it took a long time (not this long) I was at least able to track my order and quell any fears I had of being scammed. The tracking method for this JC order is worthless; apparently my order was processed arrived at the shipping center, departed the shipping center, arrived back at the same shipping center and has departed again... so far. When I click on the alleged 24/7 live chat to ask about my order, nothing happens, no chat screen becomes available using Safari, Mozilla, or Chrome. I'm fairly certain no one has read the email I sent asking for a better tracking method. Plus, the 12 hour time difference makes it hard to call during business hours. So, I guess we'll see how this goes. If you want your order quickly (or before everything you ordered goes out of style), this is probably not the venue for you.