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I'm a longtime LD Products customer and I was always happy until now. Although the website clearly states that products ship same or next day, with 1-4 day shipping, the one I ordered shipped SEVEN days later. And it shipped using such a slow method that'll be another week.
Worst of all, multiple attempts to reach customer service don't work. I filled in the online form: no response. I tried three times calling and waiting on hold: goes to voicemail. I tried leaving a call back number: no call back.
This company has gone down hill and should be avoided!
Barry R.'s review of LDProducts earned a Very Helpful vote
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Typically no one answers the phone, nor returns messages left, product is economical. Weigh the...
I have not been able to speak to anyone on the phone regarding an order not received, I have been...
Thank you for your feedback, Barry! We apologize for the inconvenience this may have caused. We're always here to help, we would like to know more about this and work on resolving it. Please send us a private message with your order number, email address, or phone number so we can offer further assistance. You can also send us a direct message with your details on our contact our customer service support team for immediate assistance at https://ld.ink/2DM8cOU, or you can always chat, email or call us at 888-321-2552. We will look forward to hearing from you soon!