I purchased a hoverboard 360 with a 2 day shipping guarantee. I finally received my shipment after two weeks. Unfortunately, it was not what I ordered. They sent me a knockoff imoto brand. When I asked them to take back the imoto and send me a hoverboard 360 they said no. I then asked for a refund and they said I had to pay for shipping and it would be a 15% restocking fee, even though they shipped me the wrong board. Now won't return emails and will never return a call or pick up. Stay away for hoverboard 360!