I ordered a black shrug and received a red one. It was for a special occasion. This company does not give refunds even if the error is their fault. You are requested to send photos of the item received. That does not work. No matter how many times you contact them. I received an emailed coupon for $6 to use on any order I make that's over $25. What! Why should I have to buy something else. I just want a refund. Never order from Light In The Box. You'll be sorry if they screw your order up because you won't get your money back.