Sent Southtree over 30 VHS tapes... some of which had been sitting in storage for YEARS. Within 3 weeks, I had all but 1 on discs. The single tape that wasn't transposable, well, I got a credit for that one. I've been meaning to transfer all of these family memories for a very long time, but couldn't find the spar time to do so. Southtree did such a great job, I then sent them 100 old photographs for scanning. Again, A+++ job, Southtree!