I am writing to add to the HUNDREDS of bad reviews for Fandango. As a first (and last) time customer I used their sloppy, misleading online service to order my tickets. Ordered them for a day too early, they wouldn't cut me a break, just put me on hold for half an hour then blabbed bull$#*! about "policy from corporate" which we all know, they COULD have allowed an exchange if they wanted to. Put me on hold again when I asked to speak with a supervisor, then I was hung up on before I ever made it. Do you want to give your money to someone who won't give you the benefit of the doubt as a customer? Use a credit card, you won't be paying Fandango's extra "convenience" fees on top of everything else. DONT MAKE THE SAME MISTAKE I DID. BOYCOTT FANDANGO!