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Bill C.

Contributor Level

Total Points
85

1 Review by Bill

  • SeatGeek

5/1/15

Their Listings are misleading if you do not read them carefully. If you find one and leave it, and try to return to it, you may get a separate seat listing. Attempt to merely exchange was greeted with long phone wait and garbage line that it was already accepted, and they could not merely exchange it.

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SeatGeek T. – SeatGeek Rep

Hi Bill,
We're sorry to hear that you feel our listings are misleading. We work very hard to create the best possible user experience, which is why we build our interactive maps in-house and built a SeatGeek checkout page where order information is prominently displayed before you enter your payment information unlike the checkout experience on some of the sites we aggregate. If you would be willing to share any further details about how you think we could improve the clarity of our listings, we'd love to hear from you! Our email is hi@seatgeek.com.

Bill Has Earned 5 Votes

Bill C.'s review of SeatGeek earned 5 Very Helpful votes

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