My parcel was just duped outside my door in a unit block. Nobody knocked or asked for a signature, yet on their website they claim they won't leave parcels without authorisation. Well they didn't have that. Any attempt to contact them has lead to nothing. My suburb was "invalid" when I tried to submit email form. Rang them and couldn't speak to anyone, was sent a text with a link for live chat that dropped out in less than 20 seconds. Messaged on Face Book no response. Photo sent via email from them of parcel outside my door. Proof of Purchase: Order from Historical Film unit.