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Bill A.

Contributor Level

Total Points
80

1 Review by Bill

  • NoMoreRack

12/5/13

DO NOT BUY FROM THIS SITE! Their customer service is HORRIBLE! It's been over two weeks and I still haven't received any kind of notice that my order is being shipped, now I've been calling and they're saying that I need to give it at least another 7 days before they'll do anything... this will be almost a month after they took my money... by the way, they are really fast at getting your money out of your bank account there's no hold up there! Do yourself a favor and spend a few extra dollars someplace else, this place is terrible!

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Vincent D. – NoMoreRack Rep

Hi Bill A.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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