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If there was a negative star i would give that!
The reason for that is: wrong item cann't be replace. You have to pay for return even if it is not your fault to receive wrong item...
It is only to support chinese seller! I would advise to pay a bit higher but buy it from ebay and amazon
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Dear Bhavin,
This is Echo from Alibaba International Service. I am sorry to hear that you met with trade dispute on Alibaba.com.
Kindly note that you can submit a complaint via the Complaint Center on Alibaba.com at: http://channel.alibaba.com/complaint/home.htm?spm.
Also, we have a professional online customer service team at your service 24- hours, 7-days a week.
Please follow the steps below to get live help from our service specialists:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
They will do their best to assist you accordingly. I sincerely hope your problem to be sorted out soon.
Kind regards and happy trading,
Echo
Alibaba International Customer Service