b h.

I think most of these bad reviews are because people are quick to say negative things but not so much for a positive experience. I knew when I ordered that it would take some time to get the merchandise. I've had extremely good luck with my orders and there's been lots! A pair of boots were cancelled, and that was a disappointment, but stuff happens. No one's perfect. I received a $10 credit for the inconvenience. I also read the return policy before I ordered so I knew that they don't accept returns. I had a pair of sandals break (they were $10 so maybe you get what you pay for) but was refunded immediately and I was also given a $10 credit. So for all that don't like Zulily, I don't get it. Just know it takes awhile and you can't return things. Be sure you know you're size and what you like. They'll keep my business! <3