Betty C.

I began ordering wigs online from wigs.com in 1997. Only once in all that time was there an issue. They shipped wrong style/wrong color and it looked "used" because it had been brushed out and it was a curly style -- I sent it back and got the same thing back twice!(There were no re-stocking fees back then.) So I gave up. I ordered a much less expensive piece, got it with no probs and proceeded to order my 3 or more wigs per year. No other problem ever occurred. I think they try to be what they say they are. I don't/won't use anyone else as a wig vendor.