Betty B.

I ordered 2 lights and returned them within a day because I found out they contained substantial levels of lead and were being discontinued. After nearly 2 months they never credited me back. When I called to confirm they received the lights, they said they did ( within a week of the return).I asked why haven't I received a credit. A very defensive customer service lady, talked over me and nervously said "the money is in your account"
I told her I did not open an account. Her reply was 'an account was opened when I ordered the lights'. Obviously without my permission.
Keeping the returned products and my money is illegal in my book. BUYER BEWARE
Check the reviews. When you have a substantial number of 1 or 2 stars then only 5 star puffery stating the exact opposite of the negative reviews, my guess is a bunch of their friends manipulating the reviews. The day after the call to customer service, I got an email citing a refund.