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Beth S.

Contributor Level

Total Points
83

1 Review by Beth

  • CivilTree

3/31/13

I used this site to help me file an out of state small claim against an extended auto warranty company (Warranty Direct---HORRIBLE, btw). Arbi was my contact person & he was great all the way through the process. Prompt answers to my questions & always got back w/me right away.
The only complaint I have (which is kind of a big one) is this: The whole reason I decided to use their services was because this was an out of state case, & I wanted to avoid any complicated issues I might encounter due to this. They did not serve the defendant properly (the state I now lives in requires live process serving & Civiltree served via certified mail--they should have been more on top of this, especially since it was an out of state case, which was the whole reason I hired them to begin with). I showed up to my original court date & it had to be continued because of this, which was VERY frustrating & extremely disappointing. Not to mention, I would have won my case that day since the defendent no showed. So, the case was dragged out for like 2 more months, the defendents were properly served and they got to appear by phone (which was LAME) & I ended up losing the case. It wasn't Civiltree's fault I lost, but it definitely didn't help, and had they served properly, I would have won.
The COOL thing was that they were very apologetic & accountable about their mistake & refunded my money (thanks to Arbi's advocacy) in full after my case was closed.
The price was reasonable (approx $200) by the time you figure court filing fees, downtown parking, time off work, hassle of dealing w/the paperwork, etc.

Beth Has Earned 3 Votes

Beth S.'s review of CivilTree earned 3 Very Helpful votes

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