Beth P.

I really wanted to love this site because it carries the one brand I have been trying to find for a while. And while they can be pricey, have minimal discount codes, I wAs ok with that. But after my 3rd time purchasing from here and seeing it was available only to purchase and be sent emails stating my items were back ordered, given a date and that date changed to a later date twice, I'm over it. I'd like to be given a date of arrival or expectation and then actually receive my items as opposed to more later dates. I travel for work and can't just leave my packages out front. Plus they advertise things they don't even have in stock. I'm a medium, average size 8, and don't see why things are so difficult for them to get, especially if they show as available on the site. Lastly, you can read any of the reviews with 3 or less stars and see the Customer Svc department rep who is responding to the less than 4star reviews is defensive, condescending and flat out rude in some cases. Hence why they get bad customer service reviews. Shame, because I really did like the items I've purchased in the past. I would have just liked an actual date as opposed to "BACKORDERED" and then the date continuing to get pushed back. Who waits 2 months for medium sz bras...?