Placed my order for a tank on Feb 12th. Still have not received my order. On march 8th I sent an email to ryan asking about the status. Got an email back from Chris saying he was new and coming to "whip things into shape" and that he'd be in touch soon. It's now 2 weeks later and I haven't heard from him or anyone else. I'm moving in a month so it's doubtful I'll ever receive my order at this point. So disappointing.