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Just ordered a 2200 prada bag off site -- the pic did not have a removable strap which is unusual for type of bag (medium double pocket saffiano cuir). I asked about this and they assured me it was fine, just that it was a later style and shipped bag. Sure enough, they gave me the wrong bag! It was the large size, rather than medium they had advertised (large does not have a detachable strap). Now I have a bag that's much too large. I'm trying to get in touch w them but can't reach them. I really regret buying from them!
Beth D.'s review of Groupon earned 2 Very Helpful votes
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Brought a Groupon for an oil change at a national company that hit redeemed, but I never actually...
Hi, Beth!
Thank you so much for reaching out to us via Site Jabber. I am so sorry we gave you incorrect information.
I will be happy to have my team reach out to you to set up your return, on us. Please send a private message with your order number or registered email.
I look forward to hearing back from you so we can resolve this mix up.
Best,
Jason Faria
Director, Customer Service