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My only complaint was that I required 3 sources which I stated in the instructions and only got two.
* PapersOwl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Dear Bethany,
Thank you for your feedback! We are happy that you had a good experience overall, but we are sorry to see that you are upset that some instructions were not followed.
We want all of our customers to be happy, so in order to apologize for the mishap, we are offering you a bonus on your next order with us. We have already sent you a message in private!
We sincerely apologize again, and we hope you let this incident aside and continue preferring us for your papers in the future.
Thank you again for your review, and we look forward to seeing you soon!
Sincerely,
Jolene, PapersOwl Team
support@papersowl.com
+1 (888) 385 3208