This Review is for MS Office 2010 code delivered to me electronically. With all the mixed ratings I was a bit skeptical. I called the customer service number and was able to speak with someone before placing my order. They answered all my questions and told me it could take a few hours before receiving my code. The day I purchased my software, there was a 20% promo deal going on. Even better! I am very satisfied with this company. I received my product code within minutes of making my purchase. Everything worked fine and I now have the programs I need on my computer for a fraction of the cost.