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I ordered a shirt at the end if aug and never received it. I sent an email to customer service but never received an answer. At this point I would just like my money back. I no longer want the shirt. And I don't want $10 for giving my opinion since I will not order anything else from this site.
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Bernadette N.,
We are sorry to hear this. We believe we have located your order in our system, but want to be 100% sure. Tracking for your package (or what we believe to be your package) says that you order has been sitting at the USPS facility in Ohio since September 4th. We do not have any record of you contacting us regarding this. We have combed through our email system and there is no email located. Not even a trashed email.
We have issued full refund for the order we believe to be yours. This refund will take 3-5 business days to reflect on your billing statement.
Again, so sorry to hear this. We honestly have no clue about an order not arriving, if we don't receive a contact from a customer.
You can reach us to confirm your refund at 1-877-809-1659, Monday-Saturday 9am-6pm (est).