B. A.

Secret sales tried to remove a review on trustpilot hence why trustpilot should not be trusted and hiding the truth!

" MISSING ITEMS!

Be prepared that you will have missing items! They send you a couple and don't send you the rest of your items!

You items show up missing and to reach out to secret sales is nearly impossible as their response time takes a very long time! So watch out for that when you order it's been over a week and update now almost 4 weeks and they have not turned up! And instead sent me a screenshot of the dispatch list which further proved that the rest of my 11 items "received" were NEVER shipped! Though they lied about it being shipped! Lazy and incompetent scam of a company

Because I'm missing items and I have reached out for help and they are dodging responsibility when I have provided evidence from the couriers who have proven my case.

I have now escalated this dispute with my payment providers (Clearpay) and my bank."

That's super weird! My account was suspended the first time in ever after writing a 5 star review of a company called Fruugo and only just added that the item took a bit longer than expected to arrive because it had to be changed but their customer service was great! Huh? Doesn't make sense.

I didn't even get the chance to screenshot or edit the review as everything has been wiped. As they suspected it to be spam.