Ben P.

I joined this website for a trial costing $2 or so. After seeing how little content there was and the poor quality of content, I decided to cancel my membership. Today I see in my bank statement I have been charged $138 by Craftsy. I called customer service and they refuse to refund me and insist I never cancelled. I went to the website and was baffled when it showed me as having a premium account when I remember 100% cancelling. Now when I call customer service I get a different company and when I try to cancel my membership again it says error. I am contesting the charge with my bank and urge everyone to avoid this company.