Ben M.

Signed up for a free trial subscription to download ten free photos. I forgot to cancel it and was billed $70.00. Based on the invoice I received I believed it was $70 per year and I had been charged a full-year upfront so I decided to keep the subscription. I was then charged another $70 a month later. It was not clear to me on the invoice it was $70 per month. It appeared confusing to me and I stare at invoices all the time. I submitted a cancellation request via their website and received an email back saying I would have to pay a $70 "administrative charge" to cancel the subscription. I was told it was a year long contract and I would be billed every month for the full-year unless I paid the fee. I had to put a stop payment on payments from them through the bank. The email was very generic and offered zero customer service and was not even signed by a company representative. If you need photos from them, buy them individually, do not become duped into a contract subscription.