Thumbnail of user benjamins36

Benjamin S.

Contributor Level

Total Points
84

1 Review by Benjamin

  • LiveCareer

7/20/15

This is one of those websites that lures you in with a simple low fee, and then deceptively charges you a whooping 40 bucks without sending you an email notifying anything sort of transaction. This kind of business practice is unacceptable.

Additionally, when I contacted live chat for support, the operator, known as "Ran", was EXTREMELY rude and unhelpful. Absolutely awed in his or her level of unprofessionalism as a customer service rep. There was nothing but arguments and a refusal to see the facts as they present themselves.

Stay FAR FAR away from this website. There are much better options out there, but this one is akin to that of a scam site.

Thumbnail of user dougj2
Laura T. – LiveCareer Rep

Hi Benjamin S.,

I’m very sorry that you have had this experience with our site and you did not have the best customer service experience. Rest assured that this will be taken care of. All of our subscriptions are auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal upon purchase. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that used to purchase and card holder’s name so that I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Benjamin Has Earned 4 Votes

Benjamin S.'s review of LiveCareer earned 4 Very Helpful votes

Benjamin hasn’t received any thanks yous.

Benjamin doesn’t have any fans yet.

Benjamin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jl528
J L. reviewed LiveCareer
4/19/24

I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...

Thumbnail of user klick101
3/14/24

The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...