Benjamin B.

Stamps.com saved me from standing in line at the post office on a dozen occasions this holiday season. Great! But it took 2 hours and three phone calls before I successfully printed my second mailing label. Some type of internal security issue.
I was able to use the included scale for automatic weighing on only 1 day out of 10; bug in software doesn't properly login "stamps connect", which is needed for auto weighing, with stamps.com.
Password requirements for stamps.com not the same as for "stamps connect", which renders using either interchangeably a frustrating experience if you start out with a password good on only one of the systems.
You can't use your email address as your user name because you can't use a period in the user name (like *******@gmail.com) Another non-intuitive "feature".
To me, the term "Address" is not the same as "recipient", but there is no place to specify recipient ( just put the person's name on the first line of the address). Again, poor user interface.
It isn't clear how to print two labels on one sheet of paper sometimes, and only one at a time other times.
Overall, I think I saved around $10.00 on $120.00 in postage for a monthly $17.00 fee. My original plan was to Cancel right after the Holidays, but I may wait a few more months until I'm vaccinated. My local post office has a small lobby, and is always busy.
However, I still need to go into the building to drop off packages because there is no large drop box outside. I make and ship cloth face masks for friends and family, and ship all over the country - two or three shipments of 2 or 3 packages a month. I can't justify it on cost, but for now, my wife says I can on safety.