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Ben H.

Contributor Level

Total Points
89

1 Review by Ben

  • LightInTheBox

1/22/16

I have had the worst experience dealing with this site. It's honestly so unprofessional. I was told I could get a full refund of my package (2 months late in delivery). When I tried to return it they all of a sudden said I would have to take care of the shipping and get no reimbursement. The item costs $40, the shipping was $33. One lady mentioned I could get a discount, when the next said no. They don't have a phone number to call either which is very unsettling, and the average response I get takes 2-3 days.

Hand's down never going to make a purchase to this online store ever... ever... again. Stay away!

Ben Has Earned 9 Votes

Ben H.'s review of LightInTheBox earned 9 Very Helpful votes

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