Thought this would be genuine offer if recommended by MoneySavingExpert. Awful service.No response after a week - had to chase them up then the surprise of the invoice - price quoted way above price list, together with threat that you may not receive your frames back unless you pay the £4 supplement for recorded delivery which had been stated as free return postage and, still waiting for return of my frames. ReglazeMyglasses have really let me down. I really didnt expect this from the best consumer site on the internet IN THE WORLD! Very disappointed and deceived. I normally would have my glasses back glazed with free postage by now from Ciliary Blue who are not price inflating conmen. Sorry MSE this is a big fail and a very real come-on scam. Wasted a lot of my time and effort and reglazeMyglasses have taken the consumer to be a gullible fool. Steer clear of this bogus offer. I would be really curious to know how many people have been convinced into paying more than they intended.