I Ordered a tablet from this site and I waited 70 days still nothing kept checking the tracking number... and eventually it said it was undeliverable went to the post office they had no record of where it is I then checked the tracking again and it got sent back, I told Everybuying about this after a number of messages back and forth they finally said I could have a refund but only 85% refund back! I asked why still waiting on a message! Not buying from them again!
Dear Becky F.,
Thank you for notifying us of your complaint. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
Due to this very long travel time, occasionally there may be some accident on the way. For the package which was sent back to us, we can refund the price of the item to the customer or resend a new package. But normally we cannot refund the shipping fee as it was paid to the shipping company and cannot get back. We are sincerely sorry for the problem, if you insist a full refund, we will consider your case again and give you a satisfied resolution.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com