I ordered a couch and it never came and they told me someone dropped off outside my apartment door. (As if a couch is something that someone would just leave outside an apartment door) I have a picture of them telling me that they left it outside my house. (This is a 920 dollar couch) They won't give me my money back and now I'm going through a credit card dispute. Whoever is considering using them should know that giving them money is exactly like doing a Facebook deal- you run your risk of paying for something that you won't get. This is beyond aggravating and time consuming. It's now at the point where I'm tape recording phone calls with them and taking pictures of conversations with them should I need to file a lawsuit. This is a very upsetting situation.