Becca C.

We ordered their internet package. The day the equipment was supposed to arrive it was returned instead, no phone call or email just a notice from FedEx. I called. They had without notice canceled the account. We had already paid for the equipment. It took three phone calls and canceling an account They had closed to get them to say the check was in the mail. It wasn't. A bill saying they had credited our account with the equipment refund for the first month of service. Service we can't receive without the equipment and what they say we owe for a second month. Again we didn't ever actually get to use what they are charging us for. We will be contacting the attorney general's office and if I have to seven on your side.