SELLERS BEWARE! As an Individual Seller, i just recently screwed by a buyer claimed that the item I sold is damage, thought its just a minor or a manufacturing defect that he stated but turns out when I got the return item back it was totally damaged! It was in brand new condition when I sent it. But ebay gave the favor and refund the guy without even investigating or what, didnt even gave me a chance to appeal they can not do anything they said. The first customer service said that I can appeal and there's a seller protection, and transfer to the guy incharge of appealing, then said they can not do anything I can not make an appeal. Bottom line is they don't care at all especially to the small time sellers! There is no really cuctomer care support! And the buyer who tricked I hope he rot in hell you know who you are Egyptian guy who lives in California. SELLERS BEWARE!