b d.

Apple told me it was likely my device causing the issue, then I told them they also made the device and they clammed up. I get random interference sounds which are loud and bad. Spent hours with support, sent product back in (Beats Fit Pro) and they returned it saying it's fine. It's not fine. I'm done with Apple, this is nonsense. $200 for a pair of earbuds that doesn't work and hurts my ears with loud sounds is not cool. Their BS support is basically gaslighting, telling me it's my fault.

I have been a loyal customer for 20 years, but I will never bother with Newegg again. I places ONE order for about $5,000 dollars worth of computer parts. They broke that order down into an unknown number of suborders but they "can't tell you how many orders it will be until it ships" which is very confusing, particularly since everyone asks "what's your order number?" Order number? I have no idea how many orders they made. But that's not why I'll never shop there again. They also place a demand that certain packages be signed for in person no exceptions whatsoever not even if you sign a slip and leave it on the door. Maybe this makes sense in a big city. But my closest neighbor is more than 1/2 mile away and we just don't have package theft in this region. After contacting UPS and pleading with them to find a way for me not to be present, I was told that this requirement is made by Newegg.com which makes sense because over the past decade I've received hundreds perhaps a couple thousand packages and not once have I needed to be present for the package to be delivered. I've received wine, ammo, tobacco---you name it, it's been left on my doorstep. But not Newegg. So basically, if I want to receive the items I purchased, I must stay at home all day waiting for the UPS truck to come. Then I have to repeat that for at least a week since they broke my order into an unknown number of packages and each day more packages seem to be sent. I have no idea which ones need the signature, because no one can tell me how many orders have been made from my one order. So, if you have more than a week to take off work to wait for a UPS truck, then perhaps Newegg is a good fit. But I need to work to earn the money it takes to purchase goods, therefore I cannot waste a week waiting for delivery. Also: they made NO MENTION that such a strignint requirement would be placed on the package. When I call Newegg, they can't even tell me why the requirement is placed and how many packages the signature is required on (several boxes have been left, but others have not) nor can they tell me how many orders will be made. In the end, it's a complete mess and very confusing. It seems that they've designed a system to maximize profit and minimize risk, which is what businesses do, but most businesses also consider whether or not their policies are wildly inconvenient to their customers. However, Newegg doesn't seem to care. UPS even called Newegg with me on the line to request they drop the signature requirement, but they refused. I told them I'd take liability for anything missing, and they still refused. AVOID THEM AT ALL COSTS unless you think it's fun to play these kinds of games.