Do not order if you are expecting your item to arrive by a certain time. I ordered a gift on 10/14 and on the website it said it will take 3-5 days of shipping. Well it's been 16 days and no updates. I contacted customer support 3 days ago and all I get are fake responses apologizing with no action attached to it. I checked USPS tracking and it still has not left their original sorting facility. It's way too late for me to gift this item. Considering every single time I've ordered from Fab (3 times) the item arrived at least 7 days after the estimated arrival date, I'd NEVER order from Fab again.