This company sucks so much that there are no words in dictionary to describe them. I wasn't able to travel because of an earthquake in the destination. The airline initialized refund to everyone and when I called Priceline, they didn't issue me a refund and kept hanging up on me. I will never in my life buy any service from this company. The WORST company I have ever dealt with. WORST WORST WORST WORST WORST! This company disgusting!