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I ordered a casket spray well enough in advance for a funeral on a Monday. I paid extra for early delivery explaining what time the service was. I called and was told no problem they could do it. I got an email Friday afternoon saying that they would not be able to make the delivery time and could they deliver it to my house later. A casket spray, for THE CASKET. Delivered to my house AFTER the service? First of all you would think funerals would take time precedence over any regular flower deliveries. This came off as insensitive and downright ludicrous.
Tip for consumers:
It would've been helpful to know they don't prioritize funerals above regular flower delivery. Alternatively they could have offered delivery to me on Sunday and I could have brought the spray to the church myself.. but no.
Products used:
I ended up cancelling the order because who needs a casket spray after the funeral?
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I live in Texas & ordered online flowers for my sister's funeral in Miami, FL from Teleflora....
