I was looking on their site for a few different items, and decided that calling might be quicker for me, since computer skills aren't exactly top notch. I actually had to call more than once, due to me forgetting to place some items on my order. I spoke with Amber and with Austin, and they were both awesome! Better than that, I ordered my stuff all on Tuesday, 10/21 and it showed up on my door step on 10/22 before I was even done with my first cup of coffee!